Back to Legal

Privacy Policy

Last updated: January 2026 (Version 1.0)

1. Introduction

At Favio, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. Please read this policy carefully.

2. Data Controller

Favio ApS

Favio ApS is the data controller responsible for your personal data.

For privacy-related inquiries, contact us at [email protected]

3. Information We Collect

We collect information that you provide directly to us and information collected automatically when you use our Services.

Account Information

Email address, name, organization details, and authentication information provided during registration.

Usage Data

Information about how you use our Services, including chat history, token usage, and feature interactions.

Technical Data

IP address, browser type, device information, and other technical identifiers for security and service optimization.

4. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Services
  • Ensuring the security and integrity of our platform
  • Analyzing usage patterns to improve user experience
  • Communicating with you about updates and support
  • Complying with legal obligations

5. Information Sharing

We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our Services, AI model providers to process your requests, and when required by law or to protect our rights.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Under GDPR and applicable data protection laws, you have certain rights regarding your personal data:

Right to Access

Request a copy of your personal data we hold.

Right to Rectification

Request correction of inaccurate personal data.

Right to Erasure

Request deletion of your personal data.

Right to Restriction

Request restriction of processing your data.

9. Cookies

We use cookies and similar technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]